Cloud Associate

Experience : 1-3 years

Notice Period - Immediate joiners / 7 days Notice period

Skills Required
- Communication skills: Should be able to communicate effectively with both technical and non-technical audiences.
- Collaboration skills: work closely with other teams, such as development, operations, and security, so they need to be able to collaborate effectively.
- Familiarity with popular DBMS platforms like MySQL, PostgreSQL, Oracle, Microsoft SQL Server, and MongoDB.
- Understanding of SQL and NoSQL database concepts.
- Knowledge of indexing, partitioning, and performance tuning.
- Proficiency in implementing backup strategies (full, incremental, differential).
- Expertise in disaster recovery planning and restoring databases.
- Experience with database performance optimization techniques.
- Understanding of query optimization, indexing strategies, and execution plans.
- Knowledge of database security practices, including encryption, user access control, and audit logging.
- Experience managing roles, privileges, and securing sensitive data.
- Familiarity with database monitoring tools and techniques.
- Skills in identifying and resolving issues such as deadlocks, replication errors, or slow queries.
- Proficiency in scripting languages like Python, Bash, or PowerShell for automation.
- Familiarity with cloud platforms like AWS, Azure, or Google Cloud for database services.
- Understanding of server operating systems (Linux, Windows).
- Knowledge of network configurations impacting database connectivity.

Roles and Responsibilities
- Monitoring Infrastructure: Set up and maintain the monitoring infrastructure, which includes selecting and configuring monitoring tools, agents, and sensors. Ensure that monitoring systems are properly deployed and integrated with the infrastructure being monitored.
- Incident Detection and Response: Detect and analyze incidents based on monitoring data and alerts. Investigate and diagnose issues to determine the root cause. Respond promptly to incidents, follow incident management processes, and coordinate with relevant teams for timely resolution.
- Alerting and Escalation: Configure alerting rules and thresholds based on predefined criteria and service level objectives (SLOs). Ensure that alerts are actionable, timely, and routed to the appropriate teams or individuals. Escalate critical incidents as per the escalation procedures.
- Performance Analysis and Optimization: Analyze performance metrics to identify bottlenecks, resource utilization patterns, and areas for optimization. Collaborate with other teams, such as development or operations, to implement performance improvements and ensure optimal system performance.
- Capacity Planning: Monitor and analyze resource usage trends to forecast future capacity requirements. Collaborate with capacity planning teams to ensure that infrastructure and resources are scaled appropriately to meet growing demands.7
- Documentation and Reporting: Maintain accurate and up-to-date documentation related to monitoring configuration, processes, and incident response. Generate regular reports on system performance, uptime, and incident metrics to provide insights to stakeholders and management.
- Continuous Improvement: Stay up-to-date with the latest monitoring technologies, trends, and best practices. Continuously evaluate and improve the monitoring infrastructure, tools, and processes to enhance the effectiveness and efficiency of monitoring activities.
- Collaboration and Communication: Collaborate with other teams, such as development, operations, and support, to understand monitoring requirements, share insights, and coordinate incident response. Communicate monitoring findings, trends, and recommendations to relevant stakeholders.

Additional Requirements
- Excellent Communication skills
- Willingness to work in 24/7 environment (mandatory)

Pay: ₹500,000.00 - ₹800,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person