Customer Care Executive

6 days ago

Kolkata, India EngageMyTalent HR Solutions LLP. Full time

A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interactions with the customers for future evaluation.
- Setting up customer accounts and provide relevant information to them.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.

**Requirements**:

- Excellent Communication Skills in English and Hindi
- Willing to work in rotational Shifts
- Excellent Communication Skills in English and Hindi
- Willing to work in rotational Shifts

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