Grievances Officer

Position OverviewWe're looking for a Grievances Officer who will play a dual role — managing client grievances with empathy and efficiency, and overseeing documentation processes for visa applications to Schengen countries. You'll be the critical bridge between client satisfaction and operational excellence.Key ResponsibilitiesGrievance ManagementAct as...

Position Overview We're looking for a Grievances Officer who will play a dual role — managing client grievances with empathy and efficiency, and overseeing documentation processes for visa applications to Schengen countries. You'll be the critical bridge between client satisfaction and operational excellence. Key Responsibilities Grievance Management Act...

Position Overview Key Responsibilities Grievance Management Act as the primary point of contact for client concerns, complaints, and escalations. Investigate and resolve client issues in a timely and professional manner. Maintain a grievances log and generate regular reports on recurring issues or improvement areas. Liaise with internal teams to ensure...

**Job Purpose**: To ensure effective resolution of customer complaints and grievances in compliance with regulatory requirements (such as RBI guidelines), while maintaining a high level of customer satisfaction and strengthening the NBFC’s commitment to fair practices. **Key Responsibilities**: - Ensure timely acknowledgment and resolution of complaints...

Experiencein handling domain dispute complaints. Checking the complaint for compliances, processing the complaints byappointment of arbitrators. Assistthe arbitrators and parties for smooth and speedy dispute resolution during thearbitration process. Executes theawards; Keeps track of the cases Co-ordinationwith Legal Consultants, reviews the pleadings and...

We’re Hiring: Officer – Talent Excellence & Employee Care!Location: NoidaExperience: 2+ Years*Shifts: Night or Rotational*We’re looking for a passionate professional to handle employee grievances, drive talent development, and enhance our workplace culture.What You’ll Do:Resolve employee grievances with careImprove employee engagement &...

Interpersonal and Communication Abilities: Receptionists need to have excellent verbal and written interpersonal and communication skills - Technical Competence: Receptionists should be capable of using common office tools like photocopiers and fax machines and Microsoft Office, including Word, Excel, and Outlook - Professionalism: In a fast-paced...

We’re Hiring: Officer – Talent Excellence & Employee Care!Location: NoidaExperience: 2+ Years*Shifts: Night or Rotational*We’re looking for a passionate professional to handle employee grievances, drive talent development, and enhance our workplace culture.What You’ll Do:✅ Resolve employee grievances with care✅ Improve employee engagement &...

Interpersonal and Communication Abilities: Receptionists need to have excellent verbal and written interpersonal and communication skills - Technical Competence: Receptionists should be capable of using common office tools like photocopiers and fax machines and Microsoft Office, including Word, Excel, and Outlook - Professionalism: In a fast-paced...

Job Description: Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers...