Operations Executive

2 weeks ago

Vadodara Gujarat, India Sundaram Technologies Full time

We are seeking a detail-oriented and proactive Executive to manage the end-to-end post-sales process, ensuring accurate documentation, safe dispatch of goods, effective stock management, and timely client follow-ups. This role acts as a critical link between clients, internal teams, and logistics to ensure smooth operations and customer satisfaction.

**Key Responsibilities**:

- **Accounting Documentation**:

- Prepare and maintain all necessary accounting and billing documentation upon receiving client orders, ensuring compliance with internal and external standards.
- **Dispatch Coordination**:
Oversee the accurate and timely dispatch of products, ensuring items are packed safely and securely as per product and client requirements.
- **Stock Management**:
Monitor inventory levels regularly, maintain stock records, and coordinate with the warehouse or procurement team for stock replenishment.Track Annual Maintenance Contracts (AMC) for all clients and conduct timely follow-ups to ensure renewals and uninterrupted service.Liaise with internal teams, especially service and procurement departments, to ensure timely availability of spare parts and materials as per client needs.Maintain professional communication with clients regarding order status, AMC renewals, and material dispatch updates.**Key Skills and Qualifications**:

- **AMC Renewal Follow-up**:

- **Internal Coordination**:

- **Client Communication**:

- Bachelor's degree in Commerce, Business Administration, or a related field.
- Freshers can also apply
- Strong knowledge of accounting documentation (invoices, delivery notes, etc.).
- Excellent organizational and multitasking skills.
- Familiarity with inventory/stock management tools is a plus.
- Proficiency in MS Office (especially Excel); knowledge of ERP systems is an advantage.
- Good written and verbal communication skills.
- High attention to detail and problem-solving ability.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

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