Bpo Call Center

3 days ago

Mumbai, India Globelink Techservices OPC Pvt. Ltd Full time

Are you an looking for an opportunity to advance your career in BPO? Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience?

We are looking for a competent and experienced Front Line executive to achieve targets and assume responsibility for the success of our business.

**Company: Globelink Techservices || Scope Of Work: Application Sales**

**Details**:

- As people spend maximum time on their mobile devices and hence to reach customers has become easy and here everyone can earn by installing the app and using the coupons from anywhere and anytime. So We have a got the business from few companies for their app marketing through our BPO Call center.
- Company needs a Team of 1 Managing Head (Sales & Marketing) supported by 30 Tele callers
- Sales of Paid/Credit Application which provides Discount Vouchers via Calling and achieve targets.

**Detailed Job Description for Front Line Executive**

**-Duties and Responsibilities**

1. Answering calls and resolving queries about product or company.

2. Noticing significant subtleties of every discussion.

3. Conveying verbal acknowledgments of offers to our Sales group for closing.

4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.

5. Maintains operations by following policies and methodology and functional changes.

6. Keeps up quality service by adhering to organization guidelines.

7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

8. Responding to inquiries concerning things or the organization

9. Posing questions to comprehend client necessities and close sales

10. Considering the details of each offering and staying side by the side of updates to these contributions.

11. Acquiring and updating an individual's contact details.

12. Calling active or old customers to encourage the purchase of items.

**-Qualifications and Requirements**
- Proven experience as a sales representativeor other customer service role.
- Excellent knowledge of the English language
- Good knowledge of computer programs like (CRM software) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,086.00 - ₹15,013.87 per month

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Mumbai - 400086, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9099953587

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