Front Office Ip Billing

2 days ago

Kolathur Chennai Tamil Nadu, India Prevail Healthcare Private Limited Full time

The Front Office & IP Billing Executive plays a dual role of welcoming and guiding patients at the front desk and managing all billing activities related to in-patient (IP) admissions. This position requires strong communication, coordination, and technical skills to ensure seamless patient service and accurate billing.

**Key Responsibilities:Front Office Duties**:

- Greet and assist patients, attendants, and visitors in a professional and courteous manner.
- Register new patients and update existing records in the Hospital Information System (HIS).
- Coordinate with departments for patient appointments, admissions, and service queries.
- Handle phone calls, inquiries, and patient complaints efficiently.
- Manage patient admission and discharge formalities in coordination with the ward and nursing team.
- Maintain front office cleanliness and ensure a welcoming environment.

**IP Billing Duties**:

- Generate provisional and final bills for in-patient services.
- Post charges for services, procedures, pharmacy, diagnostics, nursing, and room rent into the billing system.
- Monitor daily billing entries and update patient account ledgers.
- Coordinate with consultants, nurses, and departments to ensure all charges are captured before discharge.
- Handle insurance and TPA (Third Party Administrator) billing documentation, approvals, and queries.
- Collect payments (cash/card/UPI/insurance) and issue receipts.
- Prepare daily billing reports and hand them over to the accounts department.
- Maintain records of billing audits and support in resolving billing disputes or queries.

**Qualifications**:

- Minimum: Graduate in Commerce, Business Administration, or any related field
- Preferred: Diploma in Hospital Administration / Health Care Management
- Experience: 1-3 years in front office or billing role in a hospital or healthcare setup
- Familiarity with Hospital Information Systems (HIS) and EMR preferred

**Skills Required**:

- Excellent communication and interpersonal skills
- Basic accounting and billing knowledge
- Strong data entry and typing accuracy
- Good understanding of hospital billing workflow (procedures, diagnostics, IP package billing, TPA/insurance flow)
- Customer service mindset and ability to handle pressure
- Proficiency in MS Office and billing software

**Desirable Attributes**:

- Knowledge of TPA insurance procedures and medical terminology
- Experience in NABH/JCI-accredited hospital
- Willingness to work in rotational shifts, including weekends and holidays

**Interview Details**:
Location: Oxford Corporate Office

Address: No. 23, 1st Floor, Bypass Service Road, SRR Nagar, Nolambur Phase II, Nolambur, Mogappair, Chennai, Tamil Nadu - 600037

Interview Timing: 11:00 AM to 4:00 PM

Date : 11.07.2025 to 30.08.2025

Direct Walk in Interview Only

We look forward to meeting you.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

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