Cctv Operator

**Job Title: CCTV Operator**:
**Location**: South India Zone - Bengaluru, Chennai, Hyderabad, Kochi, Coimbatore, Visakhapatnam, Mysuru, Mangalore, Madurai, Vijayawada, etc. (Deployment based on client/site requirement)

**Department**: Security Operations / Technical Surveillance

**Reports To**: Control Room In-charge / Security Supervisor / Assignment Manager

**Company**: G4S Secure Solutions (India) Pvt. Ltd.

**Position Summary**:
The **CCTV Operator** is responsible for operating and monitoring surveillance systems to safeguard people, property, and infrastructure at client locations across South India. This role involves real-time monitoring, incident detection, reporting, and supporting emergency response through CCTV systems, access control integration, and event logging.

**Key Responsibilities**:
**1. CCTV Surveillance Monitoring**:

- Monitor multiple live camera feeds in real-time from control rooms across various zones.

- Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc.

- Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies.

**2. Incident Management**:

- Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access.

- Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols.

- Assist site teams during live incidents by guiding them using visual monitoring.

**3. Access Control Support**:

- Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems.

- Cross-check identity and authorization of personnel or vehicles as per client SOPs.

- Flag tailgating, force entries, or violation of visitor movement policy.

**4. Video Archiving & Retrieval**:

- Ensure timely recording and safe storage of CCTV footage as per the site’s retention policy.

- Retrieve historical footage upon request from the client or internal G4S supervisors.

- Maintain accurate logbooks of footage access and storage transfers.

**5. Equipment Maintenance Support**:

- Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups.

- Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs.

- Report any malfunctioning cameras or broken connections immediately.

**6. Reporting & Documentation**:

- Maintain daily control room logs, shift handover notes, and incident records.

- Submit daily/weekly security reports including observations, alerts raised, and footage reviewed.

- Follow confidentiality protocols and restrict sharing of sensitive visual data.

**Eligibility Criteria**:

- **Education**: Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred.

-**
Experience**:

- 1-3 years of experience in CCTV operation/control room roles- Experience in malls, tech parks, industrial plants, hospitals, or logistics hubs preferred

-**
Age**: 21-45 years

-**
Language Proficiency**: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location.

-**
Typing & Computer Skills**: Basic computer operation skills required (MS Word, Excel, CCTV software usage)

**Key Skills & Competencies**:

- Alertness and high situational awareness

- Familiarity with analog/IP cameras, DVRs/NVRs, VMS platforms

- Calmness under pressure and strong incident judgment

- Team coordination and communication

- Ethical conduct, confidentiality, and integrity

- Ability to work in 12-hour rotational shifts (day/night)

**Work Conditions**:

- 8-12 hour shifts, rotating day/night schedules

- Indoor, air-conditioned control room environment

- Uniform and ID card will be issued as per client or site requirements

- May be required to work on holidays/weekends depending on duty roster

**Salary & Benefits**:

- Salary in line with **Minimum Wages (Skilled category)** for the state - Karnataka, Tamil Nadu, Telangana, Andhra Pradesh, Kerala

- ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory compliance

- Accommodation and food may be provided for remote locations or 24x7 duty sites

- Night duty allowance applicable where relevant

**Growth Opportunities within G4S**:
CCTV Operator Control Room In-Charge Site Security Supervisor Technical Security Supervisor Operations Executive

Contact details:

- Mr. Santhosha Arasu (Bengaluru) - 900555656
- Mr. Nirmal Kumar (Bengaluru) - 8050891926
- Mr. Arvind Kumar (Hyderabad) - 8121011852
- Mr. Arup Mahanaty (Hyderabad) - 9100097703
- Mr. Paneer Selvam (Chennai) - 9962012328
- Mr. Siva Kumar S (Chennai) - 9962980270