Nct

**Job Title**:NCT - Process Supervisor, Asset Services (Corporate Actions/Income/Fixed income/ Claims/Redemptions/Corporate actions))

**Location**:Bangalore

**Role Description**

The process involves input, investigation, and correction where we have discrepancies related to accrual processing, Record Date balancing and Payments processing to institutional counterparties on traded stock positions, stock lending positions, and client positions over the EX and record date for Voluntary & Mandatory Corporate Actions.

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under child care assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**Your key responsibilities**
- Liaising between DBOI & onshore / nearshore partners
- Process day to day activities within set benchmarks with mínimal error. Activities may include
- Reconciliation of trade positions / books for entitlements
- Booking of new positions in various DB systems
- Chasing counterparties on claims & initiating payments
- Post pay date reconciliation & File Closure
- Spend 50-60% of the time in actual transaction processing. To supervise day to day deliverables of the process/sub-process assigned. Will be the first escalation for exceptions & aged breaks.
- Processing & supervising sub-processes and ensure accuracy as per the SLA / benchmarks.
- Work allocation to PEs, received through system queues & E-mail requests
- Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build robust control environment. Ensure there are no KPI miss, Breaches & Violation.
- To keep Team Manager informed of the exceptional occurrences, to enable appropriate action and also responsible for managing the team in his/her absence.
- Leave Management for entire Team
- **Primary Working Relationships**
- Internal clients, Event Management, Client Services Group
- Other internal teams onshore, near shore & offshore
- Operations Control on break issues Bangalore/London/Franfurt/Jacksonville/Pune

**Your skills and experience**
- 4 to 5 years experience in Investment Banking Operations / Custody Operations with at least 3 - 4 years of experience in Voluntary Instructions - Corporate Actions
- Strong Corporate Actions knowledge
- Comfortable dealing with multiple stakeholders and complex situations.
- Strong English written & verbal skills required.
- Ability to converse clearly with internal and external staff via telephone and written communication
- Be willing to work in relevant geography business hours
- Ready to travel as and when required
- Be willing to work in shifts

**How we’ll support you**
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.