Front Office Executive

2 days ago

Andheri West Mumbai Maharashtra, India Svenska Design Hotel Full time

1. Responsible for guest’s registration and assigning rooms.

2. Assist in pre-registration and blocking of rooms for reservation.

3. Thoroughly understand and adheres to proper credit, check cashing and cash handling policies and procedures.

4. Understand room status and room status tracking.

5. Uses suggestive selling technologies to sale room and promote other service of the Hotel.

6. Coordinate room status update with housekeeping department by notification housekeeping of all checkouts late checkouts, early check -ins, special; request and day use rooms.

7. Possesses a working knowledge of the reservation department. Take same day reservation and future reservation when necessary. Knows cancellation procedures.

8. Check all room key cards properly

9. Know how to use front office equipment.

10. Process guest check out.

11. Follow procedure of issuing ad closing safe deposit boxes used by

guest

12. Use proper mail, package and message handling procedures,

courier mail(bills).

13. Maintains the cleanliness and neatness of the front desk area.

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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