Telecaller

3 days ago


Twentyfour Parganas District West Bengal, India Saburi Ply Full time

**Job Title**: Telecaller
**Company**: Saburi Ply
**Location**: Chinar Park, Rajarhat

**Job Type**: Full-Time
**Experience**: 1-3 years preferred
**Industry**: Manufacturing / Plywood

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to potential clients and existing customers.
- Handle inbound customer queries and provide accurate information.
- Maintain and update customer database regularly in Excel.
- Schedule meetings and follow-ups for the sales team.
- Share quotations, follow up on leads, and maintain call logs.
- Prepare daily, weekly, and monthly reports on call activity using Excel.
- Maintain professionalism and customer-first approach at all times.

**Requirements**:

- Minimum 1 year of experience in a similar telecalling or customer service role.
- Excellent verbal and written communication in **English**.
- Proficiency in **Microsoft Excel** (formulas, basic data entry, formatting, etc.).
- Ability to multitask and manage time effectively.
- Strong interpersonal and persuasion skills.
- Positive attitude and willingness to learn.

**Preferred Qualifications**:

- Experience in the **manufacturing or plywood** industry will be a plus.
- Knowledge of CRM or sales management tools is an advantage.

**INTERESTED CANDIDATE SHARE CV AT 8001871234**

**Job Types**: Full-time, Permanent

Pay: ₹8,428.91 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Work Location: In person



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