Telecaller Executive

3 days ago

Twentyfour Parganas District West Bengal, India Shree Ji Steel Private Limited Full time

**Job Title**:Telecaller Executive**
**Location**: Sector V, Kolkata
**Salary**: ₹10,000 - ₹15,000 per month
**Experience**: Minimum 1 year in Telecalling / Customer Support / Outbound Calling **Qualification**:Higher Secondary (**Required)**

**Job Type**: Full-Time

**About Us**:
Shree Ji Steel Private Limited is the leading player and quickest growing manufacturer, trader and exporter firm in the iron and steel industry. We’re on a mission to revolutionize the market with our innovative solutions. Join us to be a part of a dynamic team that values creativity, strategic thinking, and data-driven results and looking for a creative and data-driven Telecaller Executive to join our team and help us grow our brand’s presence.

**About the Role**:
**Key Responsibilities**:

- Make outbound calls to prospective customers to explain products/services
- Follow up on leads and maintain a database of customer information
- Handle inbound inquiries professionally and resolve customer queries
- Achieve daily and monthly call and conversion targets
- Schedule appointments and product demonstrations as needed
- Update call records and prepare reports on call activities
- Maintain a positive and professional attitude during customer interactions
- Work closely with the sales and marketing team to achieve business goals

**Key Skills**:

- Excellent verbal communication in Hindi and English
- Ability to handle rejection and remain motivated
- Good listening skills and problem-solving ability
- Basic computer knowledge (MS Office, CRM tools)
- Strong organizational and time management skills
- Positive attitude and ability to work in a team environment

**What We Offer**:

- Competitive salary
- Opportunities for professional development and growth.
- Supportive work environment with a global outlook.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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