Tally Support Executive

5 days ago


Mohali, India Acute Professional Networks LLP Full time

**Roles and Responsibilities**:

- Providing TECHNICAL / TALLY support to end-users via remote support.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather customers information and determine the issue by evaluating and analyzing the symptoms.
- Diagnose and resolve technical software issues
- Offer alternative solutions where appropriate
- Follow up and make scheduled call backs to customers where necessary
- Your role will be to complete new software installations, give demo and training to the particular associates.
- You will also support the existing customers with any general troubleshooting.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Speak with the employer**

+91-XXXXXXXXXX



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