IT Support Admin, I

5 days ago

India Synopsys Full time

35730BR
- INDIA - India

**Job Description and Requirements**
- At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything and we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.**Role Responsibilities**:

- Ability to work independently and as part of a global team to define, manage and complete assigned activities
- Consider various business actions and alternatives for solving customer solutions
- Ability to work directly with business groups to gather requirements and develop solutions to meet immediate needs
- Identify opportunities and act quickly and decisively to respond to the situation
- Take initiative to work on challenging work assignments
- Willingness to think outside the normal parameters for assignments
- Obtain and maintain accurate client documentation
- Automation of processes for collaboration tools and end user support
- Virtual assistance for installation of new AV equipment as needed
- Consultation of AV equipment needs for worldwide Synopsys offices

**Role Qualifications**:

- Excellent written and spoken English
- Excellent customer service skills; Active listening, patience, attentiveness, adaptability, dependability & effective communication
- Attention to detail is essential
- Diligent problem solver
- Developmental knowledge of coding, testing, supporting and debugging software
- Fundamental knowledge of common scripting & programming languages
- Understanding of Microsoft Office Suite (Word, Excel, PowerPoint) and Power BI
- Ability to produce various versions of designs/visual representations in a fast-paced environment
- Understanding of project management concepts and deliverables
- Understanding of networking principles and troubleshooting a plus
- Understanding of mobile device management solutions a plus

**Education**:

- Bachelor's Degree or 4 years equivalent experience

**Job Category**
- Info Technology

**Country**
- India

**Job Subcategory**
- IT Support

**Hire Type**
- Employee

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