Maintenance Services Representative

Overview:
**Who We Are**:
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.

**Responsibilities**:
**The Position**:
The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.

The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed.
- Aircraft Maintenance and IFEC Systems Maintenance
- Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
- Perform line maintenance tasks which include but are not limited to:

- Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
- Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
- Perform Cabin Sweep in accordance with in accordance with contractual obligations or approved company procedures and report findings.
- Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
- Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
- Communicate and interface with customers.
- Certify for all work completed as applicable under a company-issued authority and governing regulations.
- Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
- Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.- Administrative
- Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
- Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
- Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
- Maintain high standards of housekeeping, Health & Safety, and tool care.
- Perform other reasonable related duties as assigned by immediate supervisor or management.

Qualifications:

- Hold appropriate valid aircraft license/Authority required to issue a release to service for work performed on customer's different aircraft types/systems at assigned location.
- Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
- Secondary/High School Diploma or equivalent.
- Ability to work in a team environment.
- Essential Aircraft maintenance experience includes but is not limited to:

- Ability to determine if an LRU requires replacement.
- Ability to determine if a unit is bad from stock or requires further troubleshooting.
- Ability to use basic troubleshooting equipment and applicable techniques.
- Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
- Ability to carry out airframe and engine visual check.
- Ability to carry out defects rectification.
- Ability to carry out aircraft push back.
- Excellent communication skills.
- Ability to oversee work and mentor others as needed.
- Ability to work in a high-stress, high-pressure environment.
- Proficient computer skills in Word, Excel, Outlook (MS Products).
- Basic computer skills in using Linux.
- Ability to Read, Write and Speak English easily and accurately.
- Must ha