Product Owner

**Company Description**
Take a seat on the Xplor rocketship and join us as **Product Owner** to help people succeed worldwide.

Xplor Technologies is a global platform integrating SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. Xplor provides enterprise-grade SaaS solutions for businesses in “everyday life” verticals: Childcare & Education; Fitness & Wellbeing, Field Services and Personal Services - and a global cloud-based payment processing platform.

We’re a global team of builders, listeners and problem-solvers who are relentlessly focused on making life simple, so our customers can get back to growing their business, engaging consumers and doing what they love.

You’ll join our Xplor Pay vertical and the team that develops a complete range of payments solutions including point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation. Our cloud-based solutions allow for seamless, secure processing and help our customers increase revenue, so they become more profitable.

**Responsibilities**:

- Actively works with the wider product team to understand how their domain contributes to customer and commercial outcomes.
- Works directly with the customer to conduct research, collect insights and validate understanding
- You actively manage scrum planning activities and agile ceremonies, encouraging self-organisation and management.
- Supports scope definition through research, insights and data analysis aligned to customer problems.
- Supports the creation and alignment of roadmaps for their domain.
- Coordinates and manages release strategies with go to market teams and business change
- Works collaboratively with other domain owners to ensure the successful launch of product.
- Monitors the commercial and customer results of their features, working with other product team members to intervene if required.
- Facilitates support and maintenance of their domain throughout the life of their product, escalating to other product teams and stakeholders when necessary
- Support the development and execution of product strategy and roadmap with input from cross-functional teams.
- Help to set product goals, key results, and metrics (OKRs) for product success and monitor progress towards achieving them.
- Analyze market trends, competitive landscapes, and customer feedback to inform product decisions and prioritize product features and enhancements.
- Help manage the product backlog and prioritize features based on business objectives and user needs.
- Collaborate with cross-functional teams to define product requirements, write user stories, and create wireframes.
- Assist with the quarterly product planning process, working with cross-functional teams to set product priorities and define the roadmap for the upcoming quarter.
- Assist in the planning and coordination of product launches and releases.
- Participate in Agile ceremonies and facilitate communication between stakeholders.
- Support the Product Manager in mentorship and leadership of the product team.
- 3-4 years experience in high-growth organisations, ideally with experience in the payments and/or Fintech space
- Experience working with APIs, front-end and back-end experience, UX, Compliance, Legal and Billing
- Strong analytical skills and attention to detail. Able to communicate findings clearly to both technical and non-technical audiences.
- Outstanding communication skills, able to manage internal and external stakeholders at all levels.
- Experience driving priorities and collaboration cross-functionally.

**Additional Information** What does it mean to work for Xplor?**

Our four core values - Make life simple, Build for people, Move with purpose and Create lasting communities - are key to who we are and guide us from how we hire to how we recognise our team members.

**More about us**

We’ve recently expanded our reach by merging the two software and payments powerhouses TSG and Clearent. The resulting company is Xplor Technologies serving over 82,000 businesses that processed over $30 billion in payments, operating across 158 countries in 2020.

Xplor is headquartered in the United States in Atlanta, GA, with operations across North America, Australasia, Europe, and the United Kingdom. We now have over 2,000 Xplorers, working across five “everyday life” verticals: Education, Health and Fitness, Boutique Wellness, Field Services and Personal Services.

**How to apply?**

**More about us**

We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing ‘everyday life’ verticals: Education, Fitness & Wellbeing, Field Services and Personal Services - and a global, cloud-based payments processing platform. Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.

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