Urgent Hiring for Telecalling Bpo Executive

4 days ago

Malviya Nagar Delhi Delhi, India EXPEND NIDHI LIMITED Full time

Managing a team of representatives offering customer support.
- Making 60-90 calls per day for sales
- Completing the target
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,086.00 - ₹22,915.16 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Green Park, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91 8700426029

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