
Operations Executive
16 hours ago
Role Overview We are looking for a proactive Operations Executive to support the core operations of the brand, including vendor acquisition, supply chain coordination, documentation, and franchise support.
This role is ideal for someone with a hotel/hospitality background who wants to move into scalable food business operations.
Key Responsibilities
- Vendor Management & Procurement
◦ Source and onboard new vendors for raw materials, packaging, logistics, etc.
◦ Negotiate pricing, quality, and delivery timelines with suppliers
◦ Track vendor performance and manage relationships
- Inventory & Supply Coordination
◦ Coordinate between vendors, outlet managers, and kitchen teams for supply flow ◦ Maintain backend stock sheets and reorder schedules
◦ Ensure timely availability of non-perishable and perishable supplies
- Franchise Documentation & Support
◦ Maintain operational manuals, franchise onboarding documents, training SOPs ◦ Support in creating pitch decks, investment briefs, and training kits
- Operational Systems & Reporting
◦ Assist in designing backend processes for smooth outlet/franchise support
◦ Maintain operational reports, vendor logs, cost tracking, and procurement data ◦ Coordinate with finance for vendor payments and reconciliations
- Cross-functional Coordination
◦ Liaise with marketing, finance, and outlet teams to ensure backend readiness
◦ Support special campaigns, new outlet setup, or event catering coordination
**Requirements**:
- 1+ years of experience in backend operations, preferably in food, hospitality, or retail
- Educational background in Hotel Management, Hospitality, or Business Operations
- Strong negotiation and vendor handling skills
- Well-organized with excellent documentation and coordination abilities
- Comfortable using tools like Google Sheets, Excel, and basic ERP systems
- Ability to multitask and manage multiple backend threads at once
- Fluency in English and Malayalam. What We Offer
- Hands-on experience in building the operational backbone of a growing food brand
- Opportunity to grow into a Franchise Operations Manager or Regional Operations Head
- Exposure to end-to-end food business operations, documentation, and vendor networks - A fast-paced, startup-style working environment with high learning potential
Schedule:
- Day shift
Work Location: In person
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