Solutions Architect

We’re currently looking for a **Solutions Architect** with experience in Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases) to join our team. Customer Success Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0 strategy.

**Job Summary**

As our **Solutions Architect**, you will be responsible for providing architecture and design, use case development, and solution implementation advice for our customers while working closely with our Professional Service and Product / Engineering teams. In the role of **Solutions Architect**, you must be able to work and adapt in a fluid, fast-paced environment. Working as the **Solutions Architect, **you must be technically proficient, patient, and passionate about guiding customers through our products /solutions, ability to collaborate with other departments, and have the ability to communicate with both technical / business audiences.

**Technology You’ll Use**:

- MDM, Data Integration, Data Quality, Cloud and Databases
- Scripting experience in Windows and UNIX

**Day-to-day Duties? Here's What You'll Be Doing**

You would be responsible for providing architecture and design, use case development and solution implementation advice. You would also be interacting closely with our Professional Services team and have a seamless handoff for broader services engagements. Partner with Product/Engineering Teams to understand best recommendations to design a solution OR provide valuable feedback to them to better align our product to customer needs. In this role, you'll serve as a counselor and adviser to customers and a technical coach to co-workers, providing advice and guidance throughout the Post-sales engagement. Since the CSM team is responsible for Product Adoption and Renewal Protection, your role assumes significant importance for Informatica’s success.
- Respond promptly to customer questions with technical explanations of product features and capabilities
- Serve as a technical coach to your colleagues in the customer success team.
- Prepare and deliver differentiated solution presentations or technical proposals
- Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts and articles for technical/industry publications.

**Key Essentials**
- Bachelor’s Degree in Computer Engineering/Technology
- 7+ years of experience with one or more Informatica products in the Business 360 journey including - Informatica Multi-domain Master Data Management, Hosted MDM, C360, C360 for Salesforce, etc.
- Experience with the Informatica IICS platform would be preferable.

**What We’d Like to See**
- Expert-level knowledge on Informatica MDM product suite required
- Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products.
- Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices)
- Track record of successfully managing customers and complex data management needs
- Experience with Informatica IICS platform would be preferable.
- Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable.
- Expert-level database skills in at least one (Oracle, SQL Server, DB2, Sybase, Teradata)

**Where data is poised for greatness**

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.