Admissions Counselor

2 days ago

Mumbai, India Ciel HR Services Pvt Ltd Full time

Position: Admission Counselor

Synopsis:
On a daily basis, an Admission Counselor meets a number of parents who are looking for the right school for their child. The AC counsels these parents by giving them the right information and guidance about the school that will help them make the choice of taking admission in the school. Her objective is to maximize such admissions. We are looking for someone with a flair for meeting new people and striking a rapport with them and the ability to communicate effectively.

Key Skills:
2. Ability to deliver an excellent customer experience

3. Flair for connecting with new people, either in person or over the phone and striking a

rapport with them

4. Process-oriented mindset

5. Result-oriented attitude

6. Ability to work with cross-functional teams in a fast-paced, energetic environment

Detailed Job Description:
1. Scheduling: Promptly call all parents who have enquired at the school for admission

through various channels with the objective of scheduling meetings at the school

campus.

2. Counseling and School Tour: Meet and counsel the parents who visit the school

through scheduled or unscheduled meetings. In these meetings, the primary aim is to

understand what the parent is really looking for and give the right information and

guidance about the school that will help them choose the school.

3. Adherence to Admission Process: Ensures that all the steps of the admissions

process are followed.

4. Conversions: The objective of the Admission Counselor is to maximize of

conversion of leads to admissions while adhering to the admission process.

5. Lead Nurturing: Nurtures the leads through the admission process funnel by

engaging with them through timely and meaningful follow-ups, through telephonic

process.

6. Reporting: Maintains and processes all the leads and related data through

sophisticated CRM software. She also aligns the school leadership team and other

remote teams through periodic updates.

7. Competition Understanding: Expected to have a sound understanding of the value

proposition of the competitor schools in the vicinity.

**Salary**: ₹700,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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