Client Tax Associate

**JOB DESCRIPTION** As a Client Tax Associate you will be responsible for the accurate and timely processing of withholding, reporting, reclaim filing and relief at source function in over 100 markets globally. **Job responsibilities** - Responsible for accurate and timely verification of tax reclaims rejection response filed with Tax Authority or Sub-Custodians. - Verifying reconciliation across market where reclaims are filed with the sub-custodian. - Highlighting issues to Product, Tax Market Intelligence or Specialist for any reclaims where there is a change in existing process. - Verifying and presenting key metric information to management. - Responding to enquiries from client-facing staff or internally within team. - Maintaining the review log & ensure proper control are built with process. - Continually suggest improvements to enhance the process and reduce manual intervention. - Ensure a strong and stable operational environment with robust controls, checks and balances. - Ensure the organization is always compliant with applicable laws and regulations. - Ensure a consistent focus on the people agenda - soft-skill coaching and technical training, talent management and retention, clear succession plan and critical activity coverage, rewards, and recognition. - Good knowledge of end-to-end process flow, SOPs and validation points. Have a good industry knowledge of International Tax reclaims processing. - Influence technology on system enhancements and ability to articulate stakeholders on various change management initiatives. - Developing and implementing tools to manage and improve quality and accuracy. Identify opportunities for process efficiency & implement in a controlled manner. - Responsible for decision making about the handling of various types of scenarios critical for the business and for accuracy and timely completion. - Responsible for undertaking the day-to-day operations within the team, acting as the point of contact for the aligned country or line of business, ensuing tax compliance obligations are met, control procedures are adhered to and internal stakeholders are regularly communicated with. - Assist with training documents and training staff on new and revised processes. Implement a control function platform, maintain procedure documents, and help drive control-centric environment. **Required qualifications, capabilities, and skills** - You must have a bachelor's degree or above - Must have 5+ years experience in operations. - Familiarity with a Taxation and Tax Operations for various Markets - Ability to drive results through a "hands-on" approach. - Enthusiastic and articulate with excellent communication and written skills with clear, concise & logical documentation ability. - Must be able to maintain and operate in an environment of high standards of risk and control. - Detail oriented and ability to work in a dynamic environment with conflicting priorities. - Strong analytical skills to review evolving market practices, assess oversight metrics, results identify trends. - Demonstrate high emotional intelligence, with sound networking and influencing skills. - Team player with ability to work with colleagues in a collaborative manner, as well as being able to proactively progress multiple tasks independently. - Strong problem-solving and decision-making skills. **ABOUT US** JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. **ABOUT THE TEAM** The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Op