Receptionist/front Desk

2 days ago

Kizhake Chalakudi, India Silver Storm Water Theme Park Full time

We are hiring an experienced receptionist for our resort located in Athirappilly

Qualification : Any Degree/ PG

Experience : 05-10 years of experience in similar industry

**Key Responsibilities**
- Greet guests warmly and ensure efficient check-in and check-out procedures.
- Handle room reservations, cancellations, and modifications accurately in the system.
- Provide information about resort facilities, services, and local attractions.
- Coordinate with housekeeping, maintenance, and other departments for guest needs.
- Handle billing, payments, and prepare invoices or receipts as required.
- Address guest complaints or requests with professionalism and escalate when necessary.
- Maintain front desk records, reports, and ensure confidentiality of guest information.
- Ensure the reception area is tidy, presentable, and welcoming at all times.
- Follow resort policies, safety, and service standards consistently.

**Job Type**: Permanent

Pay: From ₹18,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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