Application Support
1 day ago
Desired Qualities:
- Good verbal and written communication skills
- Motivation to learn new skills
- Comfortable in Excel
- Customer-focused mindset with problem-solving skills.
- 1 + years of experience
- Prior experience in customer support or technical support is preferred.
**Job Description**:
- Respond to Training requests / issues.
- Resolve technical and functional queries related to the ERP system
- Maintain high level of customer satisfaction and product quality.
- Conduct software demonstrations and training sessions for prospective and existing clients.
- ERP and Mobile App implementation
- Update Service Request / CRM
- Assist with creating help documentation and guides for users.
Pay: ₹13,000.00 - ₹18,000.00 per month
Shift:
- Day shift
Application Question(s):
- [Mandatory question] What is your expected monthly salary?
- [Mandatory question] What is your residence location?
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
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