
Customer Service Back Office
3 days ago
**We're Hiring **
We're looking for a Customer Support - Back Office (Non-Voice Process)
**Designation**:Customer Support Executive - Back Office (e-Commerce Process)
**Experience**: Minimum 1 year in Customer Service (Non-Telecom preferred)
**Location**: Work From Home
**Language**: Good proficiency in English and Hindi (Written communication is essential)
**Contract**: Full-time - 3 months contract (Extension/permanent based on performance)
**CTC**: ₹23,000/month In-hand: Approx. ₹19,500
**Working Days**:6 days working with 1 day rotational off
**Qualification**: Graduates only (Any stream)
**Shifts**: 24/7 Rotational shifts (including night shifts)
**System Requirements**:
Laptop/Desktop with: i5 7th Gen or above 8 GB RAM Windows 10
Stable WiFi connection (Minimum 20 Mbps)
USB Headset (Big Passport brand preferred)
Webcam mandatory
UPS/Inverter for power backup
**Roles & Responsibilities**:
Handle non-voice customer support for a leading e-Commerce client
Assist customers with order status, refunds, product issues, delivery escalations
Accurately document all interactions in the system
Maintain high quality, accuracy, and productivity standards
Collaborate with other teams for timely customer resolutions
**Assessments Required**:
AMCAT Personality Test - Minimum average score ≥54
WriteX Test - B1 Level, Agreeableness ≥ 20, Conscientiousness ≥ 20
VETI Test - Score 4 & Above
Typing Speed: Minimum 30 WPM with 85% accuracy
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹23,000.00 per month
**Benefits**:
- Flexible schedule
- Provident Fund
- Work from home
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: Remote
-
Back Office Executive
5 days ago
Hyderabad, Telangana, India Spriship Marketing Pvt Ltd Full timeWe are urgently hiring **Back Office Executive** **Key Responsibilities**: 1. Data Management. 2. Administrative Support. 3. Documentation and Record Keeping. 4. Financial Transactions. 5. Customer Service. For more information, visit our website **Job Types**: Full-time, Fresher Pay: ₹45,000.00 - ₹50,000.00 per month Schedule: - Day...
-
Back Office Executive
2 days ago
Hyderabad, Telangana, India GRACE ELECTRICCAL & CONTRACTORS PRIVATE LIMITED Full timeDepartment: - Back Office Operation Required Experience & Qualifications: - Work Experience: - min 2-3 Yr's of Back Office / MIS / Operation Executive Graduate Key Skills: - Excellent MIS (MS Excel-V Lookup, H Lookup, Pivot Table, Duplicate, Conditional Formatting, Shortcut keys & formulas) skills & Power PointPresentation is must. Excellent written and...
-
Customer Service Officer
7 days ago
Hyderabad, Telangana, India CallHealth Services Pvt Ltd Full timeJob Summary: The Customer Support Officer in a healthcare organization plays a vital role in ensuring exceptional customer service and satisfaction. This position focuses on providing support to Insurance Customers, healthcare providers, and other stakeholders, addressing their inquiries, resolving issues, and facilitating smooth communication between...
-
Customer Support Officer
2 weeks ago
Hyderabad, Telangana, India Epiroc AB Full timeAre you in for a big challenge, like contributing to the success of new global company? Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a...
-
Back Office Coordinator
7 days ago
Madhapur, Hyderabad, Telangana, India CJ konsultants Full timePosition: Back office Coordinator Location: Madhapur Pay: ₹18,000.00 - ₹20,000.00 per month **Experience**: - Back Office: 2 years (required) **Language**: - English (required) Work Location: In person
-
Customer Service Executive Gsc’s
2 weeks ago
Hyderabad, Telangana, India HSBC Full time-Job description **Business:.** **Collections Back office** **Open positions:1** **Role Title**:Customer Service Executive GSC’S** **Global Career Band:8** **Location **_(Country / City )_**: Hyderabad** **Recruiter Name : Kanupriya Mishra** **Why join us?** Collections back office team deals with UK delinquent customers who have missed a payment...
-
Customer Service Associate
6 days ago
Hyderabad, Telangana, India Careers at Tide Full time**ABOUT TIDE**: At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over **1 million small businesses**...
-
Customer Service Representative
2 weeks ago
Hyderabad, Telangana, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Back Office Executive
2 weeks ago
Jubilee Hills, Hyderabad, Telangana, India The Entire Store Full timeBack office executives provide administrative and managerial support for the staff working in the front office of a company. Back office executives do not interact directly with clients but work behind the scenes to ensure the smooth running of the company. They perform key administrative duties as well as research, data analysis, and accounting...
-
Back Office Administrator
6 days ago
Hyderabad, Telangana, India PAD Integrated Marketing and Communications Full time**Job Description for Back Office Administrator** **About the Company**: PAD Integrated Marketing & Communications is a leading agency specializing in delivering innovative and impactful marketing and communication solutions. We excel in crafting strategic campaigns that drive brand growth and engagement across multiple channels. Our team is passionate...