Backup Administrator

**About This Role**:
Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership.

Bounteous x Accolite brings together 5000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win.

**Backup Administrator**:

- The Backup Storage Administrator will have a comprehensive understanding of Azure, AWS, Veeam and LTO storage systems, including configuration and management. be skilled in managing Dell, HPE storage systems, with capabilities in setup, troubleshooting, and optimization.

**Roles and Responsibilities**:

- Ensure Support Guides and related documentation is up-to-date
- Able to work remote including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home
- Fulfill corporate compliance tasks including mandatory training
- Participate to support shift on Storage & Backup perimeter
- Enforce existing Global standards for Storage & Backup perimeter
- Perform daily monitoring and management of all backup related activities, including executing restore jobs, troubleshooting failed jobs, and initiating corrective action
- Perform diagnosis, troubleshoot, and conduct root-cause analysis for any issues escalated on the storage and backup platforms
- Participate in the building, installation, configuration and testing of servers, storage, and backup infrastructure for new use, upgrades or lifecycle replacement
- Create and communicate reports for backup and storage environments

**Preferred Qualifications**:

- Experience in Veeam Virtual Tape Library management is considered an advantage
- Knowledge of iSCSI, SMB, NFS and CIFS shares networking protocols
- Be an escalation point on all backup issues
- Knowledge of Disaster Recovery policies and procedures
- Experience in scripting (bash, perl)
- Knowledge of Cloud Platform (Azure, AWS), ESXi Virtualization technology basics
- Strong understanding of the Windows and Linux operating architectures.
- Knowledge of encryption of data at rest
- Able to work independently in a fast-paced environment with the ability to change priorities on the fly.
- Adheres to department and IT policies and procedures.
- Provide 24x7 IT operations support in a team on a rotation and on-call basis
- Willingness to learn and share knowledge Required

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Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.

In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.