Voice Process Executive

5 days ago

Chandigarh Chandigarh, India InfluxService Full time

Voice Process Executive (fresher -1 year)

**Responsibilities**:

- Provide accurate information and assistance to customers
- Resolve customer complaints and escalations in a professional manner
- Maintain customer records and update information in the system
- Identify and escalate priority issues to the appropriate team
- Achieve individual and team targets for customer satisfaction and productivity

Skills Required
- Excellent verbal and written communication skills in English
- Strong customer service orientation
- Fluent in English
- Active listening
- Attention to detail

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Fluent English (preferred)

**Location**:

- Mohali, Punjab (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 9878166270

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