Solution Architect

About the job:
You will be required to understand the culture and needs of the customers and internal teams in terms of technology and competencies. You need to be motivated and curious with a passion for contributing to the success of the business by contributing in a winning team.

What will you do:
- You identify problems and risks early; explicitly highlight obstacles and proposes actions to address them.-
- You participate as an expert during the tender process to support the building and writing of the proposals- Your work typically includes in depth assessment of the technologies, markets and customer’s needs, consulting to further clarify the needs, modelling and simulation plan to improve the solution and engineering to deliver solutions.- You continuously innovate so that products, processes, and services better serve customer’s needs.- You translate customer’s requirements to design the full scope of the solution in the domain, to achieve workable end-to-end solutions including Red Hat products and third-party sub-systems as defined.- You ensure solution feasibility of the solution from technical, migration, integration, operation and maintenance perspective.- You maintain the integrity & the consistency of the solution on its domain over the whole project cycle

What will you bring:
- Expertise in OCP/OSP/OSO components of Red Hat cloud portfolio. Nokia NCP/NHRO would be added advantage- Hands-on Expertise Openstack & Kubernetes is a must-
- Expertise in NFVI/VIM, VNFM, NFVO and SDN technologies.- Experience and background in infrastructure, system and IT (Linux servers, Virtualization, containerization, External Storage Solutions- Expertise in Containers, Kubernetes and Microservices concepts- You have gained extended (practical) knowledge of L2 and L3 IP architectures and network models (MPLS, routers,), IP/MPLS access, aggregation & edge, IP/MPLS/DWDM converged core- Previous Solution Architecture and design experience with at least 15+ years on business experience in a customer service or technical support environment within a technology-oriented company or department-
- Ability to adapt to changes quickly and be a change catalyst- Demonstrated leadership experience with focus on improving associate and customer experience- Ability to multitask, prioritize, and work under pressure- Ability to work in process-driven environments as well as in contexts where consultation with colleagues, taking initiative, and making judgement calls is necessary- Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates- Knowledge of support systems and tools considered- An appreciation of, and passion for open-source software would be an advantage- Personally committed to quality, and love working in a customer facing environment- Operate autonomously and are result driven ensuring ownership and accountability- You are flexible in taking up different roles and tackling multiple technologies- Strong negotiation and communication skills, and capable of showing technical and organizational leadership.

About Red Hat

Red Hat

is the world’s leading provider of enterprise

open source

software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

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