Tele Calling Executive

2 days ago

Jalandhar Punjab, India Muzigal Edutech Pvt. Ltd. Full time

**Responsibilities** - Ensuring the Academy opens and closes as per timings and associated opening and closing routines strictly implemented such - cleanliness, - Keeping the frontdesk walkin ready to efficiently manage the counselling and enrollment processes - Forms, Brochures,Desktop PoS and so on, - Establishing rapport with the walkins and obtaining their relevant information to help in the right choice of course. - Counselling the prospects on making the right choice of music learning through the various Muzigal information collaterals. - Introduce the learning structures through Muzigal Preparatory Curriculum Framework and explain the learning progression Learn> Play > Inspire - Ensuring Facility is managed efficiently as per company protocol - Running daily checklist - Day opening/ Closing, - Ensuring inventory levels of stationary, pantry and other day to day supplies and services are satisfactorily maintained. Reordering if necessary. - Maintain and manage vendor list for purchases, Payments, replacements and maintenance of facility. - Ensure all Academy checklists are verified - cleaning and ambiance checklist, sterilisation checklist, toilet checklist, etc. - Ensure that the Academy is running smoothly at all times - Conduct outbound calls to prospective students and parents to provide information about the academy's courses and offerings. - Achieve and exceed weekly/monthly sales targets through effective telephonic communication and follow-up. - Implement sales strategies to convert leads into enrollments. - Provide regular reports on tele calling and sales activities. - Keeping the CRM updated for the Muzigal academy - Be willing to work extra hours and on holidays if required. - Any other duties as assigned by the reporting manager. **Education and Skills Required** - High School / Graduate - Strong communication and people skills - Knowledge of office management and basic book-keeping - Good organizational and multitasking abilities - Problem-solving skills - Eye for detail - Customer service orientation - Working knowledge of Regional/Local Language, English & Hindi **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person

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