Tele Calling Executive

4 days ago

Jalandhar Punjab, India Muzigal Edutech Pvt. Ltd. Full time

**Responsibilities**
- Ensuring the Academy opens and closes as per timings and associated opening and closing routines strictly implemented such - cleanliness,
- Keeping the frontdesk walkin ready to efficiently manage the counselling and enrollment processes - Forms, Brochures,Desktop PoS and so on,
- Establishing rapport with the walkins and obtaining their relevant information to help in the right choice of course.
- Counselling the prospects on making the right choice of music learning through the various Muzigal information collaterals.
- Introduce the learning structures through Muzigal Preparatory Curriculum Framework and explain the learning progression Learn> Play > Inspire
- Ensuring Facility is managed efficiently as per company protocol
- Running daily checklist - Day opening/ Closing,
- Ensuring inventory levels of stationary, pantry and other day to day supplies and services are satisfactorily maintained. Reordering if necessary.
- Maintain and manage vendor list for purchases, Payments, replacements and maintenance of facility.
- Ensure all Academy checklists are verified - cleaning and ambiance checklist, sterilisation checklist, toilet checklist, etc.
- Ensure that the Academy is running smoothly at all times
- Conduct outbound calls to prospective students and parents to provide information about the academy's courses and offerings.
- Achieve and exceed weekly/monthly sales targets through effective telephonic communication and follow-up.
- Implement sales strategies to convert leads into enrollments.
- Provide regular reports on tele calling and sales activities.
- Keeping the CRM updated for the Muzigal academy
- Be willing to work extra hours and on holidays if required.
- Any other duties as assigned by the reporting manager.

**Education and Skills Required**
- High School / Graduate
- Strong communication and people skills
- Knowledge of office management and basic book-keeping
- Good organizational and multitasking abilities
- Problem-solving skills
- Eye for detail
- Customer service orientation
- Working knowledge of Regional/Local Language, English & Hindi

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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