Academic Telecaller(Female)

3 days ago

Indore Madhya Pradesh, India Stalwart Career Institute Full time

**Job Title**: Academic Telecaller

**Location: Bhawarkua, Indore**

**Job Type**: Full-Time / Part-Time
**Experience**: 0-2 years (Freshers can apply)
**Industry**: Education / EdTech / Academic Services

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective students/parents and respond to incoming inquiries.
- Provide detailed information about academic programs, courses, eligibility criteria, admission process, etc.
- Maintain a database of leads and follow up regularly to ensure maximum conversion.
- Understand student needs and suggest suitable courses or academic programs.
- Schedule counseling sessions or appointments with academic advisors when required.
- Maintain daily call logs and update CRM software with lead status and feedback.
- Meet daily/weekly/monthly targets for calls and enrollments.

**Requirements**:

- Minimum qualification: High School Diploma / Graduate (Bachelor’s degree preferred).
- 0-2 years of experience in telecalling, sales, or customer service (preferably in education).
- Excellent communication skills in English
- Strong interpersonal skills and a customer-oriented attitude.
- Ability to handle pressure and work towards targets.
- Basic computer knowledge (MS Office, CRM software, etc.)

**Preferred Skills**:

- Prior experience in academic counseling or EdTech.
- Ability to handle objections and rejections confidently.
- Multilingual abilities are a plus.

**Benefits**:

- Training and development opportunities
- Growth opportunities within the organization

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have prior experience in telecalling or customer service?
- Are you comfortable making outbound calls and meeting daily/weekly calling targets?
- Are you comfortable working from Bhawarkua location?

**Education**:

- Master's (required)

**Experience**:

- Management: 1 year (required)

**Language**:

- English (required)

**Location**:

- Indore, Madhya Pradesh (required)

Work Location: In person

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