Telecaller
2 weeks ago
**Position**: Telecaller
**Location**: [Noida Sector 62]
**Employment Type**: Full-time
Overview
Key Responsibilities
- **Outbound Calls**: Initiate calls to potential customers to take their feedback answer questions, and persuade them to make a revisit the restaurant.
- **Customer Interaction**: Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
- **Data Management**: Accurately record customer details, interactions, and follow-up actions
- **Feedback Collection**: Gather customer feedback to help improve, services, and customer experience.
- **Target Achievement**: Meet or exceed daily, weekly, and monthly targets for call volume.
- **Support**: provide information as needed.
Skills and Qualifications
- **Education**: Graduate diploma or equivalent; additional qualifications in marketing are a plus.
- **Experience**: Previous experience in a similar role is preferred.
- **Communication**: Excellent verbal communication skills; proficiency in multiple languages is an advantage.
- **Persuasion**: Strong persuasive skills and ability to handle objections.
- **Computer Skills**: Proficient in Microsoft Office Suite and experience
- **Customer Focus**: Strong customer service orientation and problem-solving skills.
- **Time Management**: Ability to manage time effectively and handle multiple tasks simultaneously.
- **Team Player**: Ability to work collaboratively in a team environment.
Personal Attributes
- **Positive Attitude**: Enthusiastic, motivated, and willing to take on new challenges.
- **Resilience**: Ability to handle rejection and remain persistent.
- **Attention to Detail**: Meticulous in recording information and following up on leads.
- **Ethical Conduct**: Maintain high levels of integrity and honesty.
How to Apply
Pay: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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