Program Counselor
7 days ago
Diet4Health is awarded Health Care Organization, Most Trusted Nutrition & Weight Loss center in Western India. our Customer presence more than 30 Countries like India, USA, UK, UAE, Singapore, Australia etc...
**Key Responsibilities**:
- Handle incoming leads (calls, WhatsApp, website inquiries, social media) and proactively follow up.
- Understand client health concerns and wellness goals to recommend suitable programs.
- Explain program features, benefits, pricing, and process clearly and convincingly.
- Address objections, clarify doubts, and build trust to convert inquiries into enrollments.
- Maintain CRM with updated lead status, notes, and follow-up actions.
- Coordinate with dietitians or program teams for onboarding or special client needs.
- Meet or exceed monthly sales targets and conversion KPIs.
- Ensure a smooth handover of clients to support teams post-enrollment.
- Participate in training, updates, and team meetings regularly.
**Key Requirements**:
- Graduate in any discipline (Health, Nutrition, or Life Sciences background is a plus).
- 1-3 years of experience in sales, counseling, or customer service - preferably in health, wellness, or education sectors.
- Excellent communication and interpersonal skills in English and Hindi.
- Strong listening and consultative selling ability.
- Confidence in using CRM software, WhatsApp, and digital tools.
- Empathetic, goal-oriented, and energetic personality.
**Preferred Skills**:
- Knowledge of health/diet/nutrition/fitness-related services.
- Experience in telesales or B2C counseling.
- Ability to work independently with mínimal supervision.
**Language**:
- English (Fluent)
- Hindi
- Marathi (Optional)
**Job Types**: Full-time, Internship, Fresher
Pay: ₹200,000.00 - ₹250,000.00 per year
**Benefits**:
- Paid sick time
Work Location: In person
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