Sales - Patient Counselor

4 days ago

Mumbai, India CancerMitr Full time

People today look for simple, affordable, and quality treatment for diseases like cancer. With the mission of saving as many lives as possible, “CancerMitr” is an online patient-centric community platform focused on end-to-end cancer care solutions from discovery to recovery. We provide services like virtual OPD and distribution centers for quality, accessible, affordable cancer treatment solutions.

**1. Position: Patient Counselor/ Sales Executive**

**2. Location: Mumbai (Andheri East)**

**3. Roles and Responsibilities**
- You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
- You are responsible for meeting personal and team targets as well as our customer satisfaction.
- Handle calls, mails, WhatsApp chat to patients and clients.
- Identify the needs of patients, resolve issues and provide solutions.
- Upsell other products/ services wherever possible.
- Ensure you follow the sales script provided by the company for uniformity
- Maintain good relations.
- Building and maintaining the CRM database.
- Write and submit timely reports on all parameters.

*

**4.Qualifications**
- High School Graduates, but a bachelor's degree in commerce or related fields is preferred.
- Prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.
- Effective persuasive, convincing and selling skills.
- Proven Sales experience in the relevant or any other industry

**5. Compensation**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Patient service: 1 year (preferred)
- Sales: 1 year (preferred)
- healthcare: 1 year (preferred)

**Language**:

- Bengali (preferred)

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