Security As a Platform CTO/wealth

-Job description

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of** Security as a Platform CTO.**

The success of **Wealth and Personal Banking (WPB)** has allowed us to build on our position as one of the world’s largest and fastest growing wealth franchises. Significant effort has already been made towards the WPB strategy to deliver exceptional products, service, and experiences to our customers.

Reporting into the Security as a Platform Value Stream Tech Lead, the Security as a Platform CTO will have the responsibility for Engineering practices and Leadership of the key platforms that underpin the WPB Technology approach for our internet banking security platforms. The responsibilities of the role will include resources management, costs, operational stability, and overall resilience primarily focused on the Strategic guidance of the operational stability of the Platforms. The position will work in partnership with Value Streams Leads to drive the best outcomes of our Platform performance to include Engineering best practices, ensuring a best in industry end to end experience and uptime of services for our customers.

Key activities of this position include developing and delivering on Engineering and Technology strategy and roadmap for SaaP Platforms by taking in to account key technology wide priorities. Maintaining and developing best in class service resiliency and management, cloud-based technology solutions and the removal of legacy systems. The role holder will be accountable for leading the building, maintaining and 24x7 support of large-scale infrastructure, software and platform services that enable the functioning of Security as a Platform products and services across HSBC and the execution of organization wide processes or governance.

**Principal responsibilities**:

- Accountable for 24x7 monitoring of production systems, ensuring service impacting alerts are executed by the appropriate support teams.
- Accountable for performance of end-to-end services delivered on the platforms (e.g., service availability SLA, MTTR, etc.)
- Build strong working relationships with Product Lines and business leaders to ensure products and engineering teams meet expectations and contribute to achievement of business goals.
- Collaborate with CIO and business leaders to develop short and long-term strategic plans.
- Support and facilitate innovative and experimental software development work to test new ideas, within bounded cost and time frames.
- Provide leadership, vision, and direction for the Security as a Platform engineering organization.
- Effective collaboration of a group of Agile/DevOps pods and teams that share a common mission.
- Drive implementation ensuring regulatory processes and procedures are adhered to.
- Provide governance for Platform portfolio ensuring transparency of status aligned to Global Business / Global Functions global delivery into regions/countries.
- Develop workforce strategy to meet the organization’s current and future engineering needs through developing, hiring, and/or sourcing talent.
- Work with the CISO and CTO Risk team to ensure infrastructure and developed software is effectively secured and that risks are mitigated.
- Improve technology stability and resiliency i.e., leading adoption and new ways of working whilst managing the risk of service outages.

**Stakeholders** **- Internal and External**
- Manage an effective relationship with partners and third-party vendor to ensure successful uptime and efficient cost management.
- Creates and manages strong and trusted working relationship inside and outside of WPB through strong relationships within the broader HSBC group.
- WPB Security as a Platform representation in relevant technology and business executive forums that are focused on Platform stability.
- Lead the roll out of new ways of operating and the skills development across the Engineering capability within Security as a Platform.

**Leadership & Teamwork**
- Optimise resources globally to create an integrated team leveraging the capabilities of staff in both central and regional teams.
- Manage the efforts of global teams including all aspects of data processing design, development, acquisition, testing, conversion, and production support.
- Promote technology sharing and leverage operating environments to achieve greater cost efficiency.
- Lead and develop an effective global team through communication, performance management, development plans