Infrastructure Platform Engr

RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members.

Essential Duties
- Orchestrates legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Automate and accelerate the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery.
- Provides initial level support of enterprise infrastructure including cloud computing solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed.
- Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Performs rotational on-call duty.
- Other duties as assigned.

EDUCATION/CERTIFICATIONS
- Preferred: bachelor's degree in computer science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree

TECHNICAL SKILLS
- Microsoft Windows and Non-WinOS such as Linux Server administration - Required.
- Troubleshooting of complex distributed environments - Required
- Management of Public Cloud Offerings (IaaS, SaaS, PaaS, O365, ADO) - Required
- Ability to use/implement automation tools and IaC - Required
- Strong performance tuning experience
- Required.
- Advanced Scripting Skills (PowerShell, Terraform and other IaC languages) - Preferred.
- Citrix VDI administration - Preferred
- 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) - Preferred

EXPERIENCE
- Strong knowledge of IT infrastructure, network and directory services required.
- Experience in the following areas preferred:

- 3+ years’ Administering Directory Services for MS Windows 2012-2019 - Required.
- 1+ Experience with Public Cloud Solutions (Azure//AWS/Google) - Required
- Managing/deploying secure certificates (SSL)
- Required
- IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) - Required
- Managing infrastructure in a virtualized environment - Required
- Experience in Orchestration and containerization using Kubernetes - Preferred
- Identity Management SSO/MFA - Preferred
- Agile Methodology Experience - Preferred
- Experience with Site reliability engineering and ITIL framework - Preferred

LEADERSHIP/SOFT SKILLS
- Experience in team collaboration - Required.
- Excellent written and oral presentation skills - Required.
- Exceptional analytical and process development skills - Required.