Tele Caller Executive

7 days ago

Egmore Chennai Tamil Nadu, India THE MADRAS MECHANICAL INSTITUTE Full time

Key Responsibilities:
Telecaller

1. Make outbound calls to generate leads.

2. Achieve daily/weekly/monthly sales targets.

3. Pitch products/services to potential customers.

4. Handle customer objections and negotiations.

Customer-focused Telecaller:
1. Respond to customer inquiries via phone.

2. Provide product/service information and support.

3. Resolve customer complaints and concerns.

4. Upsell or cross-sell relevant products/services.

General Responsibilities:
1. Maintain accurate records of calls made, sales, and customer interactions.

2. Follow company scripts and guidelines.

3. Stay up-to-date on product/service knowledge.

4. Meet or exceed performance metrics (e.g., call volume, conversion rates).

5. Collaborate with team members to achieve shared goals.

**Requirements**:
1. Excellent communication and interpersonal skills.

2. Strong persuasive and negotiation skills.

3. Ability to work in a fast-paced environment.

4. Basic computer skills.

5. High school diploma or equivalent required; degree preferred.

Desirable Skills:
1. Previous Telecalling experience.

2. Familiarity with CRM software.

3. Knowledge of sales principles and practices.

4. Fluency in multiple languages (Tamil, English).

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Education: Bachelor's degree (preferred)

**Experience**:

- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Tamil (preferred)
- English (preferred)

Work Location: In person

Contact number:8072454428

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 30/11/2024

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