Bodyshop Advisor

6 days ago


Kondapur Hyderabad Telangana, India Mahavir Motors Mercedes Benz Full time

**Key Responsibilities:Customer Service & Communication**
- Greet customers and assess their vehicle damage needs.
- Schedule appointments and provide accurate estimates for repair.
- Communicate repair process, timelines, and updates to customers.
- Handle customer inquiries, concerns, and complaints professionally.

**Estimating & Insurance Coordination**
- Prepare detailed repair estimates using estimating software.
- Work closely with insurance adjusters to obtain approvals.
- Ensure proper documentation of all estimates and approvals.

**Repair Process Management**
- Open repair orders, coordinate vehicle drop-off, and monitor repair progress.
- Collaborate with technicians, parts department, and painters to ensure timely and quality repairs.
- Perform quality checks and final walkarounds before vehicle delivery.

**Administrative Duties**
- Maintain accurate records of repair orders, parts, and labor.
- Process payments and handle billing to insurance companies or customers.
- Follow up on parts orders and ensure timely delivery.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Work Location: In person


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