Help Desk Executive

9 hours ago

Bangalore Urban District Karnataka, India Talentum Network Consulting Full time

**Location**:Whitefield **(Bangalore)**

We are seeking a proactive and customer-oriented Help Desk Executive to join our team. The role involves managing a variety of responsibilities to ensure smooth day-to-day operations and an exceptional user experience.

**Key Responsibilities**:

- Handle guest/user complaints and concerns effectively, ensuring prompt resolution.
- Coordinate and multitask to meet daily operational requirements in a fast-paced setting.
- Oversee VIP guest/user arrivals, departures, and special requests.
- Look after all aspects of daily operations to ensure seamless functioning.
- Stay updated on daily requirements and maintain accurate documentation of activities.
- Suggest and implement new ideas to improve processes and enhance the overall experience.
- Adhere to company policies and management guidelines while maintaining service quality.

Pay: ₹276,232.31 - ₹450,000.00 per year

Shift:

- Day shift

Work Days:

- Monday to Friday

Work Location: In person

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