Crew Trainer

2 weeks ago

Bengaluru Karnataka, India Asha Sweet Center Full time

Key Responsibilities:
1. Training and Development:

- Design, develop, and deliver training programs for F&B staff, including servers, bartenders, kitchen staff, and management.
- Conduct needs assessments to identify training requirements.
- Create training materials, manuals, and presentations.

2. Food Safety and Quality:

- Ensure compliance with food safety regulations and company standards.
- Conduct regular audits to monitor food handling and preparation practices.

3. Service Excellence:

- Develop and deliver training programs to enhance customer service skills.
- Monitor and evaluate service standards.

4. Compliance and Regulations:

- Ensure training programs meet regulatory requirements (e.g., health and safety, labor laws).

5. Evaluation and Feedback:

- Assess training effectiveness through evaluations and feedback.
- Continuously improve training programs based on feedback and performance metrics.

6. Collaboration and Communication:

- Work closely with operations teams to identify training needs.
- Communicate training schedules, objectives, and outcomes to stakeholders.

**Requirements**:
1. Education:

- Bachelor's degree in Hospitality, Training and Development, or related field.

2. Experience:

- Minimum 2-3 years of experience in F&B training or operations.
- Proven track record of designing and delivering effective training programs.

3. Skills:

- Excellent communication, presentation, and facilitation skills.
- Strong knowledge of F&B operations, food safety, and customer service standards.
- Ability to analyze performance metrics and adjust training programs accordingly.
- Proficient in training software and technologies

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹450,000.00 per year

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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