Collections Agent

1 week ago


Howrah West Bengal, India URJA MOBILITY Full time

Responsibilities:

- Maintain accurate daily logs of customer interactions and payment updates.
- Arrange and negotiate payment plans in line with company guidelines.
- Collaborate with internal teams to resolve customer inquiries and disputes.
- Inform customers about payment terms, billing cycles, and the repercussions of delayed payments.
- Escalate challenging cases to the Collection Manager for further action.
- Adhere to company policies and legal regulations during collection processes.
- Meet monthly collection targets and ensure high recovery rates.
- Prepare regular reports on collection activities and performance metrics.

Pay: ₹21,800.00 - ₹31,972.01 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Collections experience

Work Location: In person



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