Quality Executive

**Job Title**:Executive / Sr. Executive / Team Lead - Quality

**Job Grade**:
**Department**:Quality

**Reporting to**:Medical Director / Dr. Farhan

**Location**:Unit

**Job Summary**: Responsible for devising and establishing quality procedures, standards and specifications in the hospital and promote Quality Improvement in all the process & procedures of the hospital.

**Focus**

**Indicators**

Financial/ Business
- Undertakes quality initiatives, audits, risk management as due in conjunction with the Quality and Unit Head.
- To conduct surprise audits/ investigations in various clinical and non-clinical areas in the hospital and submit findings report to HODs & Top Management.
- To recommend management on continual quality improvement activities.
- To keep a track of the worldwide developments in the area of healthcare quality and adopt best practices to refine the existing processes.
- To conduct and coordinate hospital committees meetings.

People
- To guide cross functional teams on various activities on quality aspects and to identify the training needs.
- To coordinate and conduct training programs and to implement quality management systems and technical management system in compliance with quality certification and accreditation.
- Responsible for training/educating staff and new joiners on different emergency codes and hospital policies.

Customer
- To do periodical rounds on the aspects of patient safety.
- To do internal auditing of various functions /areas of hospital as per the accreditation body guidelines.

Operations
- Works to ensure that quality improvement and innovation work remains focused on one or more of the following goals: patient-centeredness, staff vitality, process efficiency, waste reduction, and safe & reliable patient care.
- Ensuring clean surroundings, OPD Areas, Wards, Labour Room, OT and Patient
- amenities and outsourced services
- Periodical assessment of hospitals on quality check list and arrive at a score for the facility
- Identification of gaps, develop action plan under the guidance of department head and monitor compliance
- To participate in various clinical audits being conducted in the hospital and take necessary actions against the same.
- To coordinate activities related to quality certifications and accreditations like NABH.
- To Interpret and implement Quality assurance standards in hospital to ensure patient safety & quality care to patients.
- To analyse the data collected and to prepare reports indicating trends, performance measures of quality and key performance indicators.
- To collect, collate, analyse and report Quality Indicators of various functions of the hospital.
- Conducts awareness sessions through mock drills to prepare team to handle crisis situations.
- To facilitate the external audits conducted by the Accreditation Body.

« Any other portfolio that may be entrusted by the management from time to time.

**Educational Qualifications**:

- Any graduate with Master’s Degree in Hospital Management

**Work Experience**
- Having 3-5 years of experience as a quality Manager
- Sound knowledge on the Concepts of Quality to the hospitals (NABH)
- Knowledge of regulatory requirements
- Knowledge of qualifications and validations
- Knowledge of Quality Management System
- Knowledge and experience of handling regulatory audits (NABH etc.)

**Expected Deliverables**
- Continuous Improvement Projects
- Compliance and Documentation
- No NC’s in Audit
- Training and Education

**Salary**: ₹8,884.01 - ₹30,397.99 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Hyderabad, Telangana (required)

Ability to Relocate:

- Hyderabad, Telangana: Relocate before starting work (required)

**Speak with the employer**
+91 7075935570