Customer Support Executive

10 hours ago


Mathikere Bengaluru Karnataka, India CIMMONS INTEGRATED SERVICES PVT LTD Full time

Immediate Hiring for Sr.Analyst in BPO

**Salary**: 30K CTC

Key Responsibilities:
*Work on different projects

*Survey callings - regarding bank transfer and they do the changes in the Cred app

*Feedback callings - once they offer for processing fees (calling up customers and find out whether they are satisfied or not)

*These projects might be given to them on different projects of CRED

*They'll be the Acting Quality and Trainer ( will have to Audit the calls and has to rectify the errors)

*Will be the Acting Trainer - (Will have to Train the Agents on the absence of the Trainer)

Qualification:
Proven experience as a Customer Service Executive / Sales / Collections Specialist in BPO sector for min 2-3 years

Excellent communication in English and Hindi

Graduate is a must.

Location: Mathikere Bangalore

Application Question(s):

- Should Have hands on experience as Trainer, Quality,

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 2 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 6361429223



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