Product Owner

Job ID: 39887

Location: Chennai, IN

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 23 Sept 2025

**Job Summary**-
**Key Responsibilities**

**Strategy**
- Design and execute the product roadmap for customer due diligence and lifecycle management of global customers across all markets and lines of business.
- Align the CLM and CDD processes, API model and solutions to industry standards and business objectives.
- Stay updated on emerging trends in “Customer Due diligence process” across markets and lines of business - retail, private and business banking.
- Aim to consolidate the functionality and API standards for consumers of customer due diligence across

**Business**
- Act as a bridge between business and technology teams, ensuring clear and actionable product requirements.
- Collaborate with internal stakeholders to gather requirements.
- Ensure adherence to regulatory compliance, risk mitigation and governance policies.

**Processes**
- Responsible for the overall delivery of initiatives and incremental changes for client lifecycle management hive
- Ensure that the non-functional requirements are captured, managed and delivered on time to ensure even complex CDD processes can be executed across large customer bases as per SLA.
- Align to the eSDLC process and ensure delivery compliant to the eSDLC process.

**People & Talent**
- The role is not a people leader role however the role involves coordination between multiple parties.
- Work Closely with credit ops team, peer Product Owners, Engineering Lead, Security and Chapters to define and implement Solutions.
- Collaborate with cross-functional teams for successful implementation of CLM capabilities across all markets and line of business.

**Risk Management**
- Act as the risk control owner under the Group’s risk management framework at the appropriate level.
- Ensure that bank is not exposed to risks due to customer due diligence processes, design products that are flexible to be configuration for ever changing risk and compliance rules in CDD capabilities

**Collaboration and Alignment**
- Work Closely with business SPOCs across markets, peer Product Owners, Engineering Lead, Security and Chapters to define and implement Solutions.

**Innovation & Continuous Improvement**
- Stay updated on customer due diligence processes, industry providers and data sources for validation of customer identity vertification and CLM process.
- Foster a culture of innovation by driving modernization initiatives and continuous improvement strategies.
- Align technical solutions with the organization long-term technology vision and business goals.
- Leverage automation CI/CD and Sec Devops practices to improve software development efficiency.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
- Serve as a Director of the Board
- Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

**Key stakeholders**
- Hive Lead
- Credit Ops team, country business
- DTL, Engineering Leads

**Skills and Experience**
- API, API design
- Rules engine
- Micro services
- RDBMS data base design

**Qualifications**
- Education B TECH or BE or MBA grade in Computer Science/ Information Systems or related IT Area; 8 to 16 Years

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never s