Registration Assistant
9 hours ago
We're looking for a experienced diligent and organized **Registration Assistant** to join our authorized Suzuki Two-Wheeler Dealership in Palakkad. In this crucial role, you'll be responsible for ensuring the seamless and accurate processing of all vehicle-related documentation, from new vehicle registrations to insurance formalities.
Key Responsibilities:
- **RTO Application Management**:
- Prepare and submit all necessary documentation for **new vehicle registrations** to the Regional Transport Office (RTO) in Palakkad.
- Handle vehicle ownership transfers and address any RTO-related queries or discrepancies.
- Maintain up-to-date knowledge of RTO rules, regulations, and procedural changes.
- **Insurance Registration & Renewals**:
- Assist customers with **new vehicle insurance registration**.
- Facilitate insurance renewals for existing customers.
- Coordinate with insurance providers to ensure timely policy issuance and address customer concerns.
- Explain different insurance policies and coverages to customers clearly and concisely.
- **Documentation and Record Keeping**:
- Maintain meticulous records of all vehicle registrations, insurance policies, and customer documents, both physical and digital.
- Ensure all forms are accurately filled out and all required supporting documents are collected.
- Generate reports on registration and insurance activities as required.
- **Customer Service**:
- Provide excellent customer service by clearly communicating the registration and insurance processes to customers.
- Address customer queries and concerns regarding documentation and timelines in a professional and helpful manner.
- Assist customers with any post-registration or post-insurance issuance queries.
- **Coordination**:
- Collaborate effectively with the sales, finance, and service departments to ensure a smooth handover of vehicles and documentation.
- Coordinate with bank representatives for loan-related documentation and hypothecation removal.
Qualifications:
- Minimum of a 12th-grade education; a Bachelor's degree is a plus.
- Proven experience in a similar administrative or documentation-focused role, preferably within an automotive dealership or financial institution.
- Strong understanding of RTO procedures and vehicle registration processes in Kerala.
- Familiarity with various types of vehicle insurance policies.
- Excellent organizational skills with a keen eye for detail and accuracy.
- Proficient in using computers and basic office software (MS Office Suite).
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Fluency in Malayalam and English is essential.
What We Offer:
- A dynamic and supportive work environment.
- Opportunity to work with a leading two-wheeler brand.
- Competitive salary and benefits package.
- Training and growth opportunities within the dealership.
If you're a meticulous and customer-focused individual with a solid understanding of vehicle registration and insurance processes, we encourage you to apply
Pay: ₹11,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 7593039000
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