Customer Care Executive

2 days ago

Mohali Punjab, India Pro talk Solutions Pvt.Ltd. Full time

**Job Profile: Customer Care Executive**

**Job Title**: Customer Care Executive
**Industry**: Customer Service/Call Center
**Location**: Work from Office (Specific Location will be shared during the interview)
**Employment Type**: Full-Time ( 9 hours )
**Working Days**: 6 days a week
**Weekly Off**: 4 days in a month (rotational)
**Shift Type**: Rotational Shifts (Morning, Afternoon, and Night Shifts)

**Key Responsibilities**:

- **Issue Resolution**: Address and resolve customer concerns and complaints in a professional and efficient manner.
- **Product/Service Information**: Provide accurate and detailed information about products, services, and offers.
- **Record Keeping**: Maintain accurate records of customer interactions and transactions.
- **Escalation Handling**: Escalate complex issues to senior management as required.
- **Team Collaboration**: Work closely with team members to meet customer satisfaction and service quality targets.
- **Performance Metrics**: Meet daily, weekly, and monthly targets related to customer satisfaction, response time, and resolution efficiency.

**Qualifications and Requirements**:

- **Educational Qualification**: Minimum 12th Pass (Higher qualifications are a plus)
- **Communication Skills**: Good verbal and written communication in [language(s) depending on location].
- **Technical Skills**: Basic computer knowledge and proficiency in using customer service software.
- **Problem-Solving Skills**: Ability to handle inquiries and resolve complaints quickly and efficiently.
- **Time Management**: Ability to manage work during rotational shifts.
- **Customer-Centric Attitude**: Focused on delivering the best possible customer experience.

**Salary and Benefits**:

- **Salary**: Salary will be discussed and decided based on the interview performance and experience.
- **Incentives**: Based on performance and meeting set targets, additional incentives might be provided.
- **Other Benefits**: Health insurance, paid time off, and other company-specific benefits.

**Working Conditions**:

- **Work Environment**: Office-based, professional environment with the opportunity for growth.

**How to Apply**:
Contact : Kashmir HR ( 8847432958)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,693.76 - ₹12,437.62 per month

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 6204126627

  • Customer Care Executive

    4 days ago

    Jalandhar, Punjab, India Female Customer Care Executive Full time

    **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...

  • Customer Care Executive

    1 week ago

    Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...

  • Customer Care Executive

    4 days ago

    Mohali, Punjab, India Talentport Full time

    Job Title: Customer Care Executive Job Overview: As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. The role requires excellent...

  • Customer Care Executive

    4 days ago

    Mohali, Punjab, India Zapbuild Technologies Pvt. Ltd Full time

    Company Description Zapbuild, located in Chandigarh, specializes in building future-ready technology solutions for the transportation and logistics industry. The company is dedicated to helping the industry thrive in rapidly transforming supply chains by providing adaptive and innovative solutions. Zapbuild focuses on achieving sustainability goals,...

  • Customer Care Executive

    2 weeks ago

    Mohali, Punjab, India Teleperformance Full time

    We are at Teleperformance hiring for Customer support executive for international process (chat/voice). Requirements: 1 Graduation. 2 freshers can also apply. 3 1 yr experience in customer care executive. HR Charanjeet Contact no. : 7404093313 **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift -...

  • Customer Care Executive

    6 days ago

    Mohali, Punjab, India 10x Growth Accelerator Full time

    **Job description** **Job Title: Customer Care Executive** **Shift: Rotational (including evenings, weekends, and holidays)** **Weekly Offs: 2 per week** **Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000)** **Total Monthly Pay (Before Deductions): ₹23,100** Job Summary: We’re hiring customer care executives for our US inbound...

  • Customer Care Executive

    6 days ago

    Mohali, Punjab, India 10xgrowthaccelerator Full time

    **Job description** **Job Title: Customer Care Executive** **Shift: Rotational (including evenings, weekends, and holidays)** **Weekly Offs: 2 per week** **Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000)** **Total Monthly Pay (Before Deductions): ₹23,100** Job Summary: We’re hiring customer care executives for our US inbound...

  • Customer Care Executive

    6 hours ago

    Mohali, Punjab, India unitinfotech Full time

    Hiring Experienced Customer Care Executive for Inbound Process. Day shift Sunday OFF Pay: ₹10,000.00 - ₹17,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9996988538

  • Customer Care Executive

    2 days ago

    Mohali, Punjab, India unitinfotech Full time

    Hello, We are hiring Customer Care Executives if you have good communication skills feel free to apply. Freshers also welcome Good English /COMMUNICATION skills mandatory.. Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9996988538

  • Customer Care Executive

    4 days ago

    Mohali, Punjab, India Protalk Solutions Full time

    We are hiring for freshers at Customer Care Executive role. Shift will be Rotational. Inbound calling process. **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Health insurance - Leave encashment Schedule: - Rotational shift Work Location: In person **Speak with the employer** +91 9690564554