Tele Marketing Executive

6 days ago

Borivali West Mumbai Maharashtra, India MIDAS Full time

Location:I C Colony, Borivali west, Mumbai 400103
- ____________________

Job Summary:

- ____________________

Key Responsibilities:

- Client Outreach: Make outbound calls to potential and existing clients to promote the clinic’s aesthetic services (e.g., Botox, dermal fillers, laser treatments, facials, etc.).
- Consultation Scheduling: Schedule appointments for consultations or treatments, ensuring a seamless booking process.
- Follow-Up: Conduct follow-up calls with clients who have inquired about services, attended consultations, or received treatments.
- Customer Relationship Management (CRM): Accurately log all client interactions and follow-ups into the CRM system.
- Service Knowledge: Stay updated on the clinic’s service offerings, pricing, promotions, and packages to answer client questions.
- Feedback Collection: Gather client feedback regarding services and their overall experience to assist the clinic in continuous improvement.
- Upselling: Suggest additional or complementary treatments based on the client’s interests and past services.
- Maintain Professionalism: Handle client objections and inquiries professionally, building trust and enhancing the clinic's reputation.
- Meeting Targets: Achieve monthly sales and booking targets as set by management.
- ____________________

Qualifications:

- Experience: Previous experience in telemarketing, customer service, or sales, preferably in the aesthetics or beauty industry.
- Communication Skills: Excellent verbal communication and interpersonal skills. Ability to explain complex procedures and build rapport with clients over the phone.
- Persuasiveness: Strong ability to close deals and convert inquiries into consultations or bookings.
- Knowledge: Basic understanding of aesthetic treatments (skincare, injectables, lasers, etc.) is a plus, but not required. Training will be provided.
- Attitude: Goal-oriented, self-motivated, and able to handle rejection in a positive manner.
- ____________________

Key Competencies:

- Strong listening and negotiation skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- Ability to work independently and as part of a team
- Adaptability and willingness to learn

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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