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Customer Support Blended Process Night Shift

2 weeks ago

Mansarovar Jaipur Rajasthan, India LMDmax Corp Full time

**Job description**

**Location**: On-site Jaipur, Rajasthan

**Company**: LMDmax International

**Job Type**: Full-Time | Night Shift

**Experience Required**: 25 Years (International Process)

**Role Overview**:
This is an **on-site position** that demands a high level of communication, professionalism, and a proven track record in handling international processes.

**Key Responsibilities**:

- Provide real-time support and resolve customer issues effectively
- Ensure timely and professional responses across all channels
- Coordinate with internal teams to resolve client queries
- Maintain high service quality and process compliance
- Document all customer interactions in CRM systems accurately
- Adhere to shift schedules and SLA targets

**Required Skills & Experience**:

- Excellent verbal and written communication skills in English
- Strong interpersonal and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Comfortable with night shifts and rotational offs
- Familiarity with CRM tools and standard support protocols

**Additional Information**:

- **Work Location**: Jaipur (on-site only)
- **Shift Timings**: Night Shift (US/International Timings)
- **Working Days**: 6 Days a Week (Rotational Week Offs)
- **Salary**: Competitive; based on experience and skill set

**Role**:Voice / Blended - Other **Industry Type**:BPM / BPO **Department**:Customer Success, Service & Operations **Employment Type**:Full Time, Permanent **Role Category**:Voice / Blended Education **UG**:Any Graduate

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,176.74 - ₹30,006.12 per month

**Benefits**:

- Food provided
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 9257113990
Expected Start Date: 18/08/2025