Reservations Intern

3 days ago

Goa, India Jaglax Homes Full time

We are on the lookout for a Reservations Intern to manage reservations inquiries and bookings for our exclusive villas in Siolim North Goa

As a reservations intern, you will play a vital role in assisting our reservations team in managing villa bookings and ensuring exceptional guest experiences. You will gain hands-on experience in the hospitality industry and develop valuable skills in customer service, communication, and attention to detail.

**Responsibilities**:

- Communicate effectively with guests to gather booking information, preferences, and special requests.
- Coordinate with other departments, such as housekeeping and maintenance, to ensure villa readiness and guest satisfaction.
- Provide excellent customer service by promptly addressing guest inquiries and concerns.
- Maintain accurate records of reservations, cancellations, and guest interactions in the reservation system.
- Assist in generating reports and analyzing reservation data to identify trends and opportunities for improvement.
- Collaborate with the reservations team to streamline booking processes and enhance overall efficiency.
- Support other administrative tasks and projects as needed.

**Qualifications**:

- Currently enrolled in a degree program in hospitality management, tourism, business administration, or related field.
- Strong communication skills, both written and verbal in English and Hindi.
- Excellent customer service and interpersonal skills.
- Detail-oriented with the ability to multitask and prioritize tasks effectively.
- Ability to work independently and collaboratively in a fast-paced environment.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.

**Benefits**:

- Hands-on experience in the hospitality industry.
- Mentorship and guidance from experienced professionals.
- Networking opportunities with industry professionals.
- Potential for future career advancement within the company.
- Stipend or compensation as applicable.

**Job Types**: Full-time, Internship
Contract length: 6 months

Pay: ₹2,000.00 - ₹5,000.00 per month

Schedule:

- Day shift
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Goa, Goa: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

License/Certification:

- Driving Licence (required)

**Location**:

- Goa, Goa (preferred)

Work Location: In person

**Speak with the employer**
+91 9359896427

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