Reservations Executive
6 days ago
**Additional Information**
**Job Number**25138052
**Job Category**Reservations
**Location**The Westin Goa, Survey No 204/1 Sub Division 1, Goa, Goa, India, 403509
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
-
Reservations Executive
7 days ago
Goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
7 days ago
Goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
7 days ago
Goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries. Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply. Role Overview The Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
7 days ago
Goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries. Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply. Role Overview The Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
7 days ago
goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
2 weeks ago
Goa, India Paradigm Consultancies Full timeWe are looking for a well qualified and excellent Reservations Executive. The applicant must be of Hospitality field. **JOB** **RESPONSIBILITIES**: - Handling and managing reservations process through various communication platforms - Monitor room sales an improve sales technique - Handle inquiries and obtain correct information regarding details of...
-
Reservations Executive
2 weeks ago
Goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
2 weeks ago
goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
2 weeks ago
Goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
-
Reservations Executive
2 weeks ago
Goa, India Rainforest Luxury Villas Full timeA leading Villa Management Company in Goa is seeking a Reservation Executive to assist guests with bookings and inquiries.Candidates should possess strong communication skills and sound computer knowledge. Freshers are welcome to apply.Role OverviewThe Reservation Executive is responsible for managing bookings and ensuring an accurate and efficient...
