Service Advisor

5 days ago

Kazhakoottam Thiruvananthapuram Kerala, India Mpire Motors (Royal Enfield) Full time

Freshers preffered
- Requirements:
ITI-Diesel Mechanic, /Motor Mechanic Vehicle / Diploma in Automobile / B-Tech - Mechanical Engineering / Polytechnic
- Greeting customers and directing them to available mechanics **Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs**:

- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Advises customers about necessary service for routine maintenance.
- Helps identify a mechanical problem by questioning the customer or doing a visual inspection.
- Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Work Location: In person

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