
Student Counsellor
5 days ago
Job Title: Telecaller
Company: VSANPURSUE EDU SOLUTIONS PVT LTD
Location: ALUVA, Kerala, India
**Job Description**:
Key Responsibilities:
- Make outbound calls to potential students to provide information on educational programs and services.
- Answer incoming calls from students and parents, responding to inquiries and addressing concerns.
- Maintain a detailed record of student interactions, including feedback and follow-up actions.
- Support the counseling team by scheduling appointments and following up on leads.
- Achieve daily and monthly call targets as assigned by the management.
- Provide accurate and complete information about educational institutions, courses, and admission procedures.
- Assist in maintaining an updated database of student contact details.
Qualifications:
- Minimum 0-1 years of experience in telecalling, customer service, or a related field.
- Excellent verbal communication skills in English and Malayalam.
- Strong interpersonal skills and the ability to build rapport with students and parents.
- Basic computer skills and familiarity with CRM software is an advantage.
- Ability to work in a team-oriented environment and meet targets.
- Strong problem-solving skills and attention to detail.
**Benefits**:
- Competitive salary package
- Incentives based on performance
- Professional growth opportunities
- Friendly and supportive work environment
**Location**:
VSAN EDU SOLUTIONS, KODAVATH SHOPPING COMPLEX ,ALUVA
If you are enthusiastic about helping students make informed decisions and excel in their academic journey, we encourage you to apply
How to Apply:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
Work Location: In person
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