Experienced Tele Caller Required
7 days ago
**Key Responsibilities**:
- **Customer Outreach**:
- Make outbound calls to potential customers to promote our automotive products and services.
- Follow up on leads generated from marketing campaigns and inquiries.
- **Product Knowledge**:
- Maintain a thorough understanding of the company’s automotive offerings, including vehicles, parts, and services.
- Provide accurate information to customers regarding product specifications, pricing, and promotions.
- **Sales Support**:
- Assist customers in the purchasing process by answering questions and addressing concerns.
- Schedule appointments for test drives, service consultations, or meetings with sales representatives.
- **Customer Relationship Management**:
- Build and maintain strong relationships with customers through effective communication and follow-up.
- Document customer interactions and update records in the CRM system.
- **Feedback and Reporting**:
- Gather customer feedback and insights to help improve products and services.
- Report on call outcomes, customer inquiries, and sales leads to management.
- **Team Collaboration**:
- Work closely with the sales and marketing teams to align strategies and share customer insights.
- Participate in training sessions to enhance product knowledge and sales techniques.
### **Qualifications**:
- Graduation or equivalent; a degree.
- Previous experience in telemarketing, sales, or customer service, preferably in the automotive industry.
**Skills**:
- Excellent verbal communication in Hindi, Bengali & manageable English.
- Strong persuasive and negotiation abilities.
- Ability to handle objections and provide solutions effectively.
- A passion for automobiles and a willingness to learn about the industry.
**Location
- Taratala, Ruby, Saltlake, Howrah, Dharmotola.**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,500.00 - ₹16,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Tele Calling: 1 year (preferred)
Work Location: In person
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